February 3, 2010

cimb ohh cimb...

Posted by Aly Alberta at 10:10 AM
Reactions: 
haluu..ada story ni..psl bank cimb..emmm..sgt2 frust dgn service cimb..amat amat amat lmbt & x efisien lgsg..bkn smu cimb tp ada 1 cimb ni..dkt laa dgn tpt keja i..



ok..alkisahnya mcm ni..saturday tuu i pg mskkan duit kt cdm at 1 of cimb in cheras..i’m using mya atm card since i nk mskkan dlm account i sndri..i xigt num account i yg pjg bjela2 tuu..so the easier way is using the atm card..bla duti dh slmt msk ked lm cdm tu i ambil laa receipt then keluar dr bank tuu..entah mcm mna atm card tu lupa nk ambil..nsb baik ada akak dlm bank tuu..dia cpt2 keluar then btau i yg atm card i msh kt situ..i pn lari la cpt..smp2 je dlm bank tuu..teeett teeett teeettt..atm card i tlh ditelan oleh cdm yg laporr tuuu..huhhhh..so i pn call laa cimb..yg num 1300880900..then encik dlm phone tu ckp kna bt report dlu kt any cimb branches then ada org akn ambl atm card i tuu then htr atm card tuu ke branch cimb tpt yg i bt report tuu..ok then..since monday is public holiday so i kna tgu tuesday la br blh buat..



ok..dh tuesday..so lunch hour i pg la cimb dkt ngn tpt keja i tu..then ckp kt akak customer svc tuu..cita pny cita..then akak tu kta kna isi form report..ok..i pn isi laa form report tuu..then dh siap..btau akak tuu..then akak tu tny lg skli cita i..ok i cita lg..alih2 dia ckp..ohhh ni slh form ni dik..kna isi form yg ini..tp xpe i isikan utk u..ok..i relax lg..then stlh dia hbs isi form tuu..dia pn ckp la yg case i ni complicated..dia ckp yg atm card tuu akn dihtr ke branch asal atm card tu..meaning..kna htr ke sbh laa..sbb i bt atm card tuu kt sbh..then dia kta..ada msa 40 days utk pg retrive blk atm card tu..klu xretrieve kna destroy..so akak tu suggest utk bt new atm card..so the old atm card automatically dorg akn cancel..tp ada rm12 charges..then i ok je..sbb i tau i mmg xkn dpt ambil blk atm card tuu..so akak tu pn bg la form utk diisi..i pn isi la form lg..so lps isi form tuu dia bg num..num i 3010..num at the time is 3008..ok then sikit je lg tu..i tgu..lg pn time tu br pkl 1.15pm..tgu pny tgu pny tgu..smp pkl 1.45pm..num i xgrk2 pn..even num 3009 pn xkna pgl..so i tny akak tuu..num i ni kaunter mna..dia kta kaunter 9..then dia kta lg kaunter 9 ni bt 2..customer svc & opening new account..huhhh..time tuu hati i dh pns dh..xkn dorg xtau yg customer svc & opening new account ni mgambl msa yg lma..buka la 2 kaunter..ini x..2 kaunter je..i tgu lg smp pkl 2pm..then num 3009 kna pgl..ok i relax dh..then i msg en.hasnan i ckp i msk lmbt sikit..1 kali customer yg pgng num 3009 ni byk la problem..thumb print dia xblh bca..kiri kanan lak tuu..then kaunter 9 tu pndh pg kaunter 10..then try bca lg thumb print customer..ok dh blh..skli system mental pulaaa..kna bt blk dr awl..chesdale tul laa..time tu dh pkl 2.30pm..arrggghhhhh..mangkuk hayun tul..so i pn blah laaa..mls nk tgu..bt sakit hati je…huhhhh…



so..i fkr pny fkr pny fkr..i terigt cimb kt klcc tuu working hrs smp pkl 6pm..so i igt klu i jln laju2 after blk keja mst smpt..ok deal..



i punched out sharp 5.30pm..i jalan laju laju laju..smp sakit kaki i..nsb i xpkai heels..i pkai wedges..so ok la..i reached at the cimb at 5.40pm..smpt lg..so i quickly tny abg kt stu..ok then dia pg num..bla smp turn i..i trs pg kt akak tuu..then cita pny cita..dia ckp adikk..adik kna pg bt report kt branch atm card adik kena telan tuu..pula dh..then i ckp skrg i xnk bt report..i nk mta replacement utk atm card i tu..then she said blh..adik kna isi form then kna ambil num baru..ok..isi form lg..mta form ngn akak kt customer svc tuu..lps isi form dpt num..tgu turn i dlm 15mnt mcm tuu..ok smp turn i..akak yg nk process form i tuu ckp klu ic i blh bca dia blh tlg..so nsb baik..thanks god..ic i blh bca..thumb print i pn blh bca..so dia process terusss..deduct rm12 from account i for the charges..so dia srh i sign tu sign ni..then dia bg new atm card ngn pin num skli..then dia srh i tkr pin num time tuu jg..soo i pn pg tkr time tuu jg….



kesimpulannya..nk bt bda tuu kejap je..xsmp 30mnt pn..kt cimb klcc tuu byk kaunter yg buka utk case2 mcm i..tp kt cimb dkt tpt keja i tuu..1 kaunter je yg buka..apa kes????..dh tau case2 mcm i ni mmg lma nk process..buka la 2 kaunter..xde laa org tgu lamaaaaaa…



huhhhhh..ok then..stlh hbs smu2 tu..atm card i pn baruuu..so i pg la manicure..heeeee..then cuci2 mata kt kinokuniya..byk buku best2..tp buku yg ada skrg pn xhbs bca lg..so i kna bsbr & brusaha utk selesaikn buku2 yg ada skrg…


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